{"id":11419,"date":"2025-03-12T11:55:09","date_gmt":"2025-03-12T10:55:09","guid":{"rendered":"https:\/\/brekoverband.de\/consumer-protection\/"},"modified":"2025-05-16T15:50:18","modified_gmt":"2025-05-16T13:50:18","slug":"consumer-protection","status":"publish","type":"page","link":"https:\/\/brekoverband.de\/en\/key-topics\/consumer-protection\/","title":{"rendered":"Consumer protection"},"content":{"rendered":"

Consumer protection<\/span><\/span><\/h1><\/div>

Consumer protection requirements in Germany are very high in the telecommunications sector. BREKO supports its members in implementing and complying with these requirements. At the same time, BREKO advocates for making the regulations practical for telecommunications companies and avoiding unnecessary bureaucracy.
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FAQ<\/h2><\/div>

<\/i><\/i><\/span>How does BREKO specifically support its members in consumer protection? <\/span><\/a><\/h4><\/div>
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\nBREKO keeps its member companies continuously informed about current developments in consumer protection. In addition to mailings, the association also offers webinars, where updates on consumer protection are shared and members’ questions are answered.
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<\/i><\/i><\/span>What other support is available for association members? <\/span><\/a><\/h4><\/div>
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Through the BREKO Servicegesellschaft, member companies also receive tailored solutions at special conditions, such as sample terms and conditions (AGB), order forms, and service descriptions \u2013 all legally reviewed, practical, and applicable to both consumer and business customer contracts.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What is BREKOs political position on consumer protection? <\/span><\/a><\/h4><\/div>
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Misunderstood consumer protection must not become an obstacle to fiber optic expansion. For this reason, BREKO is advocating, among other things, for no restrictions on door-to-door sales \u2013 the most important distribution channel for fiber optic contracts. Consumer protection must provide real benefits to consumers. Therefore, the association is actively working both in Berlin and Brussels to ensure that unnecessary regulations and obligations, which create bureaucratic burdens but provide no benefit to consumers, are abolished.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Your contact persons<\/h2><\/div><\/div><\/div>
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Sven Knapp<\/h5><\/div>\n
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Gesch\u00e4ftsleitung Hauptstadtb\u00fcro<\/p>\n\t\t\t\t\t\n <\/div>\n

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Sven Knapp<\/h5><\/div>\n
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Henrik Harings<\/h5><\/div>\n
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Leiter Regulierungsverfahren & Justiziariat<\/p>\n\t\t\t\t\t\n <\/div>\n

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Henrik Harings<\/h5><\/div>\n
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\n\t\t\t\t\t\t\t\t\t\t\t\t <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>\n\n\n\n <\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":11432,"menu_order":200,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11419","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/pages\/11419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/comments?post=11419"}],"version-history":[{"count":3,"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/pages\/11419\/revisions"}],"predecessor-version":[{"id":12863,"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/pages\/11419\/revisions\/12863"}],"up":[{"embeddable":true,"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/pages\/11432"}],"wp:attachment":[{"href":"https:\/\/brekoverband.de\/en\/wp-json\/wp\/v2\/media?parent=11419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}